Privacy Policy

Effective Date: May 24, 2025

This Privacy Policy describes how Laila Beauty Bar ("we," "us," or "our") collects, uses, and shares your personal information when you visit and use our website, [Your Website Address - e.g., www.lailabeautybar.co.uk] (the "Website"), which is an online appointment booking platform for our salon located in Banbury.

We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We collect various types of information in connection with the services we provide:

Personal Information You Provide Directly:
- Contact Information: Name, email address, phone number.
- Appointment Details: Preferred services, date and time of appointment, any specific requests or notes you provide related to your booking.
- Account Information: If you create an account, we collect your username and password.
- Communications: Records of your correspondence with us (e.g., via email, contact forms).
Information Collected Automatically:
- Usage Data: Information about how you interact with our Website, such as pages viewed, links clicked, time spent on pages, and referring URLs.
- Device Information: IP address, browser type, operating system, unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to enhance your experience, analyze Website usage, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Manage Our Services:
- To process and confirm your appointment bookings.
- To send you appointment reminders and confirmations.
- To manage your account (if applicable).
- To communicate with you about your appointments, inquiries, or any changes to our services.
- To provide customer support.
To Improve Our Website and Services:
- To analyze Website usage and trends to enhance user experience.
- To troubleshoot technical issues.
- To personalize your experience on the Website.
For Marketing and Promotional Purposes (with your consent where required):
- To send you updates, promotions, and special offers related to Laila Beauty Bar services that we believe may be of interest to you. You can opt-out of these communications at any time.
To Comply with Legal Obligations:
- To comply with applicable laws, regulations, and legal processes.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

3. How We Share Your Information

We may share your information with the following categories of third parties:

Service Providers: We engage third-party service providers to perform functions on our behalf, such as website hosting, payment processing (if applicable), email delivery, and analytics. These service providers have access to personal information only as needed to perform their functions and are obligated to maintain the confidentiality and security of the information.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure ( "Right to be Forgotten"): You have the right to request the deletion of your personal information under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before fulfilling your request.

7. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to remove that information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices,

please contact us at:

Laila Beauty Bar 26 Cornhill Oxfordshire, Banbury OX16 5NG, United Kingdom Email: lailabeautybar@gmail.com

Phone: +44 7448 305747